Legal
Privacy Policy
This policy explains how MARQEN handles information submitted through the website and related marketplace services.
Information We Collect
MARQEN may collect names, phone numbers, email addresses, vehicle details, listing information, enquiry messages, dealership details and technical usage data submitted through the website.
Listing Submissions
When you submit a vehicle for sale, we collect vehicle specifications, photos, asking price, seller details and contact information so the listing can be reviewed and, if approved, published.
Vehicle, Hire and Sourcing Enquiries
When you enquire about buying, hiring or sourcing a vehicle, MARQEN collects your contact details, enquiry message and relevant vehicle or search requirements so we can respond or connect the enquiry to the right internal process.
Finance Enquiries
Finance enquiry details may include contact information, budget, deposit, finance type, timeline and interested vehicle. MARQEN may refer suitable enquiries to third-party finance specialists. MARQEN is not a lender.
Dealer Enquiries
Dealer partnership enquiries may include dealership name, contact person, email, phone, website, location, approximate premium inventory, brands sold and message details.
Storage and Security
MARQEN uses reasonable technical and organisational measures to protect information. Website data is stored using third-party infrastructure, including Supabase for database and storage services.
Cookies and Analytics
MARQEN may use cookies or similar technologies for basic site functionality. Internal analytics may record page views, CTA clicks and behavioural events, but analytics events are designed not to store personal messages, names, emails or phone numbers.
Third-Party Services
MARQEN may use third-party services such as Supabase, Vercel, email providers, storage providers, finance specialists or operational tools. These providers may process information only as needed to support MARQEN services.
How Information Is Used
Information is used to review listings, respond to enquiries, manage hire and sourcing requests, assess dealer partnerships, improve marketplace operations, maintain quality and comply with legal obligations.
No Sale of Customer Information
MARQEN does not sell customer information. Information may be shared only where needed to respond to a request, facilitate a relevant referral, operate the website or comply with law.
Your Rights
You may request access, correction or deletion of your personal information where permitted by law. Some information may need to be retained for legitimate business, legal or record-keeping reasons.
Contact
For privacy questions or requests, contact MARQEN at info@marqen.au.